Contact Us

 → Have a question about delivery times ? Go directly to our FAQ page !

→ To track your order, click here: TRACK MY ORDER

→ Didn't receive the right product? Noticed a defect? Send us a photo of the product in question, along with your order number, to contact@the-ponchos.com

→ Is your order a gift and you're worried it won't arrive on time? Contact our team using this form, and we'll send you a printable gift card to give while waiting for your order to arrive.

→ For any other inquiries, please reach out to us via this form only. A member of our team will respond within 72 hours (Monday to Friday, 10:00 AM - 4:00 PM).

Contact us at:

SALOPETTE FZE, Dubai Silicon Oasis, DDP China Dubai Digital Park - Office A7

Our phone number:

(+1)1 501 263 8473