Frequently Asked Questions (FAQ) | The Ponchos

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Frequently Asked Questions (FAQ)

Do you have a question? ☝️

WHEN WILL I RECEIVE MY ORDER?

IS THE DELIVERY FREE?

MY ORDER IS NOT COMPLETE

I DID NOT RECEIVE MY ORDER

CAN I CHANGE MY ORDER?

CAN I CANCEL MY ORDER?

HOW TO RETURN AN ITEM?

THE PONCHO IS TOO SMALL, WHAT TO DO?

WHAT PAYMENT METHODS DO YOU ACCEPT?

IS MY INFORMATION SECURE?

HOW DO I ORDER A PRODUCT?

CAN I COMBINE DISCOUNT CODES?

I RECEIVED AN IMPORT TAX, WHAT TO DO?

BULK ORDER